![The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders](https://wp.inews.co.uk/wp-content/uploads/2022/05/SEI_100599061-e1652378505245.jpg?resize=640,360&strip=all&quality=90)
The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?quality=75&width=1200&auto=webp)
Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
![ZARA on Twitter: "#UK SALE starts today online and in stores #ZARASALE http://t.co/2qKqpz1kQL http://t.co/MWfRW5vF2M" / Twitter ZARA on Twitter: "#UK SALE starts today online and in stores #ZARASALE http://t.co/2qKqpz1kQL http://t.co/MWfRW5vF2M" / Twitter](https://pbs.twimg.com/media/B5xSJ11CEAEB15K.jpg)
ZARA on Twitter: "#UK SALE starts today online and in stores #ZARASALE http://t.co/2qKqpz1kQL http://t.co/MWfRW5vF2M" / Twitter
![ZARA ar Twitter: "#UK SALE starts today. ONLINE & IN-STORE #ZARASALE http://t.co/2qKqpysGGH http://t.co/TBvZq5rRiF" / Twitter ZARA ar Twitter: "#UK SALE starts today. ONLINE & IN-STORE #ZARASALE http://t.co/2qKqpysGGH http://t.co/TBvZq5rRiF" / Twitter](https://pbs.twimg.com/media/BqelyeEIQAAEvHP.jpg)
ZARA ar Twitter: "#UK SALE starts today. ONLINE & IN-STORE #ZARASALE http://t.co/2qKqpysGGH http://t.co/TBvZq5rRiF" / Twitter
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